Our training solutions focus on delivering efficient and effective training to all levels of personnel within the organisation. Our training team believes in attention to detail and is able to provide you with the best possible training solution that suites your needs.
Our needs based, solution driven, training, provides you with measurable results which not only impacts on the improvement of your overall business processes, but also has a positive impact on your bottom line.
Our training solutions include
Our general business training is aimed at delivering high impact training that gets the trainee motivated and provides them with tools that allow them to work effectively.
Our standard training material includes:
- Customer Service
- Sales
- Fixed Assets Management
- Marketing
- Basic Business Financial Management
- Time Management
- Team Dynamics
Please not that we are also able to develop and design customised inhouse training to meet your needs.
Our SETA accredited training, through the SETA grant disbursement system, assists organisations to receive a return on the investments made in staff. This include receiving a percentage of the levies you have paid on training and development. We also assist you to access discretionary grants, and align your organisation with government’s national skills priorities.
Our SETA training programmes are tailor made for your business through:
- Conducting of training needs analysis.
- Compiling of Workplace Skills Plan (WSP) and Annual Training Reports (ATR), which are submitted to the relevant SETA.
- Scheduling of training as highlighted in the WSP.
- Facilitation of specified training requirements
- Moderation and assessment of training
- Issuing of training certificates
- Uploading of certificates to relevant SETA management system.
- Capturing of all training as part of the ATR.
- Submission and monitoring of verification of WSP and ATR.
Stagnation is one of the biggest threats to any ambitious organisation. It is a risk that can be mitigated by creating a culture that encourages workers to be bold and taking inventive approaches to problems and constantly questioning the status quo.
This is where intrapreneurs come in. An employee with the right outlook can help an organisation derive greater value from its resources by using them in new, imaginative ways. Not every idea will be a success, but those that do work can help a business progress to the next level.
If you have the entrepreneurial spirit, you could find a niche in the world of big business through an ability to see opportunity where others see adversity. Being able to turn challenges into promising prospects is a rare and valuable skill.
Our innovation acceleration programme helps organisation not only identify personnel with great entrepreneurial skills but also trains them how to use available resources more effectively.
It offers a world class hands-on training in innovation, intrapreneurship skills development, employee talent recognition and rapid prototyping of ideas and products based on the Lean Start-up methodology.
Please contact us to discuss this training in more detail.
We provide tailor made Business Simulations, using core methodology within various programmes that allow the people within your organisation to maximise on the business success.
With all our simulations the outcomes are always:
- The skills and abilities necessary to develop value-adding relationships within the team and between silos and levels
- The ability to create your own learning by having the orientations and skills to identify and make meaning of information
- The recasting of activities and tasks into the creation of value
Below is a list of simulations we offer, who they targeted at and what will the outcomes be of each of the simulations.
Custom 10
| Name of simulation | Target Participants | Duration | Outcomes |
| Classic 10
(Maximum 48 participants) |
Managers | Full day |
|
Methodology
- Participants in teams face business challenges
- Using business and management tools teams identify information required and frame and ask questions of suppliers, customers, investors, government etc to obtain it
- Using information obtained teams make decisions and implement them
- Outcomes are measured – Income Statement, Cash Flow and Balance Sheets are constructed
- Outcomes are reflected on
- The scenario is an increasingly complex one with rising levels of confidence to manage this complexity
- Team work becomes increasingly effective as leadership emerges and decision making becomes more structured and systematic.
- Tools used include:
| 10 Classic Tools | … and Their value to managers |
| Blake’s matrix | The ability to use a structured and systematic tool for effective business decision-making |
| The Profit Triangle | Understand the behaviour of margins, volumes and expenses and identify where opportunities for profit maximisation lie. |
| Demand and Supply | Understand the forces that determine pricing dynamics and identify where the most profitable markets lie. |
| Porter’s Sub-sector Analysis | Understand what forces make an industry attractive or unattractive and develop insights into how to manage Porter’s Five Forces for improved profitability. |
| Product Life Cycle | Understand the behaviour of products and markets over time and how to optimise the management of products in different stages of its life cycle. |
| Four P’s of marketing | Understand the classic dimensions of marketing and how to integrate them for optimal performance. |
| Market Segmentation | Understand the nature and behaviour of markets and how to target the most profitable. |
| Product Differentiation | Understand the different dimensions of product from a customer perspective, to be able to differentiate your products against your competitors’. |
| Valency | Understand the fundamentals of human behaviour and motivation to better manage the expectations of staff and customers. |
| Value Chain Analysis | Understand the system’s model of adding value in business to enable you to identify critical value-adding and value-reducing variables and manage these for optimal profitability. |
Custom 10+
| Name of simulation | Target Participants | Duration | Outcomes |
| Classic 10
(Maximum 48 participants) |
Managers | 2 days |
Plus
|
Methodology
- Participants in teams face business challenges
- Using business and management tools teams identify information required and frame and ask questions of suppliers, customers, investors, government etc to obtain it
- Using information obtained teams make decisions and implement them
- Outcomes are measured – Income Statement, Cash Flow and Balance Sheets are constructed
- Outcomes are reflected on
- The scenario is an increasingly complex one with rising levels of confidence to manage this complexity
- Team work becomes increasingly effective as leadership emerges and decision making becomes more structured and systematic.
- Analysis of:
- Industry
- Business
- My department
- Identification and assessment of opportunities to enhance value
- Decisions that can be made by participants
- Strategic information and insights that can be communicated upwards
- Management of staff to improve value-creation
- Tools used include:
| 10 Classic Tools | … and Their value to managers |
| Blake’s matrix | The ability to use a structured and systematic tool for effective business decision-making |
| The Profit Triangle | Understand the behaviour of margins, volumes and expenses and identify where opportunities for profit maximisation lie. |
| Demand and Supply | Understand the forces that determine pricing dynamics and identify where the most profitable markets lie. |
| Porter’s Sub-sector Analysis | Understand what forces make an industry attractive or unattractive and develop insights into how to manage Porter’s Five Forces for improved profitability. |
| Product Life Cycle | Understand the behaviour of products and markets over time and how to optimise the management of products in different stages of its life cycle. |
| Four P’s of marketing | Understand the classic dimensions of marketing and how to integrate them for optimal performance. |
| Market Segmentation | Understand the nature and behaviour of markets and how to target the most profitable. |
| Product Differentiation | Understand the different dimensions of product from a customer perspective, to be able to differentiate your products against your competitors’. |
| Valency | Understand the fundamentals of human behaviour and motivation to better manage the expectations of staff and customers. |
| Value Chain Analysis | Understand the system’s model of adding value in business to enable you to identify critical value-adding and value-reducing variables and manage these for optimal profitability. |
Continuous Improvement
| Name of simulation | Target Participants | Duration | Outcomes |
| Continuous Improvement
(Maximum 30 participants) |
Supervisors and managers | Half day |
|
Methodology
- In teams the focus of improvement is identified – what will give the biggest “bang for the buck”
- Targets are set
- Decisions are made on the:
- Utilisation of staff
- Management of time
- Acquisition and use of physical resources
- Information to be obtained and how used
- Processes that will be used
- Outcomes are measured and compared to targets and other teams
- Reflection on underlying reasons for outcomes
- Process is repeated 3 times with increasing level of skill in planning, execution and team work
- Identification of focus for own department and how it can best be achieved
Continuous Improvement +
| Name of simulation | Target Participants | Duration | Outcomes |
| Continuous Improvement
(Maximum 30 participants) |
Supervisors and managers | Full day |
Plus
|
Methodology
- In teams the focus of improvement is identified – what will give the biggest “bang for the buck”
- Targets are set
- Decisions are made on the:
- Utilisation of staff
- Management of time
- Acquisition and use of physical resources
- Information to be obtained and how used
- Processes that will be used
- Outcomes are measured and compared to targets and other teams
- Reflection on underlying reasons for outcomes
- Process is repeated 3 times with increasing level of skill in planning, execution and team work
- Identification of focus for own department and how it can best be achieved
- Introduction to the principles and practice of Value Based Management
- Drivers and Constraints to Value Maximisation
- Controllable and uncontrollable variables
Maximising value through identification and assessment of opportunities to maximise value
Team Business
| Name of simulation | Target Participants | Duration | Outcomes |
| Team Business
(Maximum 48 participants) |
Supervisors and lower level managers | Full day |
|
Methodology
- Team of participants make increasingly complex decisions, execute them and measure and reflect on the outcomes
- Teams become increasingly competent and confident in responding to opportunities and challenges
- Work done is recast into the creation of value that must be maximised
- The Value Chain of successful businesses are analysed and opportunities identified and assessed
- Participants describe the Value Chain of their own business unit and identify and assess opportunities to increase value created
- On request the participants can be required to develop an Action Plan to increase value in their own work and present it to their superior
Tools used include
- Value Chain
- Profit triangle
- Effective teams including role-allocation and leadership
- Income Statements
- Graphing performance
| Name of simulation | Target Participants | Duration | Outcomes |
| Finance for Non-Financial Managers | Supervisors, lower middle management, support staff | Full day |
|
Methodology
- Competing teams make business decisions, implement them and measure outcomes
- Income Statements and Balance Sheets completed and analysed
- Cash system used first and then accrual system applied
- Trends analysed
- Tools such as budgets, ledgers etc introduced and applied using short case-studies and exercises